The Online Repair option mentioned failed and gave me another error message, 30010-4, and the solution to that involves yet another complete uninstall and reinstall! I just DID that!ĮDIT: a tech online did a remote access and tried uninstalling and reinstalling AGAIN several times and it did nothing AGAIN. I tried all the previous recommendations suggested here:īut none of them worked. Working on this error message, but I'd appreciate any further tips! Which is the exact same problem that I was experiencing before. Here, you’ll find a list of all the accounts on your PC. In the Control Panel window, change the view type to Large icons and go to User Accounts. It doesn't look like you're connected to the Internet. Open the Start menu, type in control panel, and press Enter. Uninstallation and re-installation worked perfectly.īut, when I went to sign in, I provided the primary email address and password for my account and Office 365 says: Op is a he and is disappointed to say that this process did not work.
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